Who We Are

Cognexa Path operates as an educational platform specialising in screenwriting fundamentals. We're based at Golf Centre, Began Rd, Began, Cardiff CF3 6XJ, United Kingdom. Our mission centres on providing quality screenwriting education to aspiring writers across the UK and beyond.

When you interact with our website, enrol in our programmes, or contact us for information, we collect certain personal data to deliver our services effectively. This policy explains exactly what we collect, why we need it, and how we protect your information.

Information We Collect

We gather different types of information depending on how you engage with our services. Here's what we typically collect:

How We Use Your Information

Your data helps us provide better educational services. We're transparent about our purposes:

We never sell your personal information to third parties. Any marketing communications require your explicit consent, which you can withdraw at any time.

Data Sharing and Third Parties

We work with carefully selected partners to deliver our educational services. Here's who might access your information:

1. Payment Processors: We use established payment providers to handle transactions securely. They only receive information necessary for payment processing.
2. Email Service Providers: Course updates and communications are sent through professional email platforms that comply with UK data protection standards.
3. Educational Platform Providers: Some course materials are hosted on secure educational platforms that require basic user information.
4. Analytics Services: We use privacy-focused analytics to understand how our website performs and where we can improve.

Your Rights Under UK Law

UK data protection law gives you significant control over your personal information. You have the right to:

• Access: Request a copy of all personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete information
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Limit how we process your information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Remove consent for marketing or other activities

To exercise any of these rights, contact us directly. We'll respond within one month and won't charge a fee unless your request is manifestly unfounded or excessive.

Data Security and Protection

Protecting your information is fundamental to how we operate. We've implemented multiple layers of security:

• SSL encryption for all data transmission to and from our website
• Secure, password-protected databases with regular backup procedures
• Limited access policies ensuring only authorised staff can view personal data
• Regular security audits and updates to our systems and procedures
• Staff training on data protection principles and secure handling practices
• Incident response procedures in case of any security concerns

While we take extensive precautions, no online system is completely secure. We continuously monitor and improve our security measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

Data Retention Periods

We keep your information only as long as necessary for the purposes we collected it. Our retention schedule varies by data type:

After these periods, we securely delete your information unless we have a legal obligation to retain it longer. You can request earlier deletion in many circumstances.

Cookies and Website Technology

Our website uses cookies to improve your browsing experience and help us understand how people use our platform. We categorise cookies as:

1. Essential Cookies: Necessary for basic website functionality. These cannot be disabled.
2. Performance Cookies: Help us understand which pages are most useful and identify technical issues.
3. Functional Cookies: Remember your preferences and improve your experience.
4. Marketing Cookies: Used only with your consent to deliver relevant content.

You can control cookie settings through your browser. However, disabling certain cookies may affect website functionality. We respect "Do Not Track" signals where technically feasible.

Changes to This Policy

We review this privacy policy regularly and update it when necessary. Significant changes will be communicated through:

• Prominent notices on our website
• Email notifications to current students and subscribers
• Updated version date at the top of this policy

We encourage you to check this page periodically, especially before providing new personal information or enrolling in programmes. Continued use of our services after policy updates constitutes acceptance of the changes.